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VOIP For Beginners?

We have a handful of people who would like to use Skype (simply as
that's what the other end are using) or some sort of VOIP to save money
on their overseas calls.

Let's assume (rightly or wrongly as it seems up for debate) that Skype
isn't really "enterprise friendly" with regards to things like
application aware firewalls, and that we're not comfortable with the p2p
element.

Also let's ignore any existing analogue phone system that we already
have as it's ancient.

What are the basic options assuming a headset/mic and a softphone please?

I've been doing some Googling and I'm simply not clear how all these
different standards interact with one another?

To be clear, I'm not thinking of something that could replace our
existing phone system as that's not my area, I'm just wondering what the
options are when faced with a chap half way around the world who'd like
to use Skype for a phone call etc.

We do have a public DMZ and I'm open to the thought of having something
in there that can do whatever it likes connection-wise, it's just the
LAN/P2P and seeming lack of full control with Skype that worries me,
rightly or wrongly.

Thanks in advance.

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