Re: No Virgin coverage, can i get out of contract?

jasemac1 wrote:
> Hi Guys (and Gals)
>
> I`m on a 12 month Virgin contract with 6 months remaining.  I moved
> house a few monthes ago and can not get any reception at all in my
> area, i have rang Virgin to see if there is anything that i can do to
> get out of my contract, but they pretty much just said TUFF!
>
> Does anybody know if there is a way i can get out of it? Im paying £30
> per month and last month i did not make 1 call!!!
>
> Doesn`t seem right that i am paying for a service that they can not
> provide.
>
> Any help would be great please.
>
>
> Jason
>
>
>
>

It's a ball ache but write to them, address the letter to their customer
relations department, explain the situation to them and that you
understand it's not their fault you moved house, but to have no
reception and have to take out another contract is just an expensve you
can't afford at this time yadda yadda blah blah.

Worked for me with O2.
[ Auf dieses Posting antworten ]