Three say they can't port a number within their own network?!

In 4 days, my Three contract ends. When I phoned to cancel last month,
they offered me everything except what I wanted, which was a 6 month
contract.

So, I went online, to the official Three store, and ordered a 6 month
contract and phone on a 300 mix plan £15/month. Suits me fine.

At the end of the process, it asked if I was already a Three customer,
and could I please enter my phone and account numbers. Which I did.
The phone and contract will start in 2 days - so that's 2 days
crossover.

I then phoned the call centre just to check that there would be no
interruption. (It only took 28 minutes and three people for them to
comprehend what I had done).

They are now telling me that the only way for me to keep the number I
have had for 7 years (across various networks) is to either:
Keep with the current tariff (which will now be £30/month - yeah
right!).
OR
Port my number to another operator, then port it back to 3.

This seems nuts, nonsensical, bad business and surely not legal? But
then, this IS the place that told me to repair a broken key by taking
the SIM out...

The other thing I found weird, was that yet again they were trying to
bully me into taking more mins/texts than I needed. I do not NEED 700
minutes and texts.
"But you always use very high amount". They just could not understand
why anyone would call a mate for an hour and send a few sms jokes at
the end of the month just to eat up the units. In fact, they even said
that most people don't even use half their allowance - doesn't that
mean that 50% of people are on the wrong tariff?!
If I have more than 10 mins or texts left, I've done badly. I've
thrown money down the drain.

Anyway, back to the original question - were they really not
understanding, or can I really not transfer an old three contract
phone number to a new free contract number?

(Before anyone says "but if you hate them that much"....well, 300
units is exactly what I need, and it's the only place doing a 6 month
contract at that price, with a new phone. But I DO need that number).
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BC (21.07.2008 21:11)