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Re: What sort of fault might this be?

Von: Gordon Henderson (gordon+usenet@drogon.net) [Profil]
Datum: 05.10.2008 14:49
Message-ID: <gcad48$2fa8$1@energise.enta.net>
Newsgroup: uk.telecom.broadband
In article <48e8a286$0$2510$da0feed9@news.zen.co.uk>,
Graham J <graham@nospam.zen.co.uk> wrote:

>As others have explained here the cause is probably a high resistance joint
>somewhere along the line.

Yes, and I'm grateful.

>A good ISP should be able to recognise this and call out BT to fix it.

Well - I have a good ISP - well, mostly, but they insist it's not that
and is something else, so we reached a sort of sticking point, and they
did contact BT who say there isn't a fault on the line.

>Clearly if the symptom is intermittent you can't guarantee that you will be
>able to demonstrate the fault to the BT technician, and more to the point
>the BT technician will not be able to demonstrate it with his own equipment;
>nor will you be able to confirm that the fault has been fixed.

That's the issue - by the time I see the fault, do the tests, get Enta
to check, get BT to check the fault goes away and I'll be left with a
£160+VAT call-out fee if I take it further.

It'd be cheaper for me to get a new line installed, migrate my ADSL to
the new line and port my old number to VoIP and be done with it.

Actually... You know, that's somewhat drastic, but not a bad idea. I
wonder if BT have deals going on 2nd lines these days...

>However if you can sync at over 7 mbits/sec then you're better off than 99%
>of broadband users!

Yes, but that's not the point. When (if) my exchange is 2+ enabled then my
neighbours will be basking in the glory of 16mb/sec+ connections, but as
I can barely get 8Mb that's what I'll be stuck at, and whenever we get a
spell of good weather, I'll get intermittent/bad service, and again, by
the time I get BT to actually investigate it, it will have gone as I
live in the 2nd wettest town in Devon )-:

Gordon

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