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Re: Complaint to Otelo of BT fraudulent contract

In article <d62b3b36-db83-49e8-a49e-69e14a249bd8@k17g2000yqh.googlegroup
s.com>, Fred Smith <fredsmithbt@googlemail.com> writes
>Anyone else find that BT do not reply at all to complaints?
>
>Perhaps you would like to follow the progress of my complaint?

BT in Durham is a black hole, a bit like dev/null in unix land.

Send your next letter to the offices in Newgate Street. I haven't had
anything to do with BT for some years now, but their Director of
Customer Services used to be Jillian Lewis, and her office got back to
me pretty quick when I complained that on cancelling a line with them
they decided I had to pay the line rental, in advance up to July 2020,
and no, thats not a typo, and sent me a bill to that effect.

--
Kevin

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