Re: Man receives 31,500 roaming mobile broadband bill

"Mike" <mike@kempston.net> wrote in message
news:coh274h4enb9idsu5t38sigrgiecg7hv5c@news.kempston.net...
> On Sun, 6 Jul 2008 16:47:11 +0100, "Steve Terry"
<gFOURwwk@tesco.net>
> wrote:
>
>>Then he should have known better, if he worked for me I'd sack him,
>>he's dangerously incompetent and liable to end up costing his company a
>>fortune
>>
>>Sort of stupidity I'd expect of a chav
>
> Before condemning him, consider my experience (reported here before),
> also with Vodafone.
>
> Briefly, I'm aware of exorbitant data roaming rates so I asked
> Vodafone before a trip to Belgium how much it would cost on my
> particular corporate tariff.  They replied IN WRITING that the cost
> would be capped at 8 pounds 50 a day.  Nevertheless, they billed 581
> pounds for around 3 hours use over a couple of days.
>
> If Vodafone representatives don't understand their own rates, pity the
> poor customer.
> Mike.
>
>
The point is someone working in IT should know that 3G Data roaming
rates are insane, and the only way to be sure of vaguely sane rates would
be with a local sim.

Mobile Networks front line CS hardly know their own shoes size,
never mind anything complicated, they are last people to ask.

Steve Terry
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