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Re: Man receives 31,500 roaming mobile broadband bill

On Sun, 06 Jul 2008 23:36:51 +0100, Mike <mike@kempston.net> wrote:

>On Sun, 6 Jul 2008 16:47:11 +0100, "Steve Terry"
<gFOURwwk@tesco.net>
>wrote:
>
>>Then he should have known better, if he worked for me I'd sack him,
>>he's dangerously incompetent and liable to end up costing his company a
>>fortune
>>
>>Sort of stupidity I'd expect of a chav
>
>Before condemning him, consider my experience (reported here before),
>also with Vodafone.
>
>Briefly, I'm aware of exorbitant data roaming rates so I asked
>Vodafone before a trip to Belgium how much it would cost on my
>particular corporate tariff.  They replied IN WRITING that the cost
>would be capped at 8 pounds 50 a day.  Nevertheless, they billed 581
>pounds for around 3 hours use over a couple of days.
>
>If Vodafone representatives don't understand their own rates, pity the
>poor customer.
>
>Mike.

So was the written advice yoy rx'd from Vodafone helpful in having the
charge reduced to two days worth of charges - 17 quid?

--
Cheers

Peter

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