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Broadband works, phone line dead

Von: Simon (hancock_simon@hotmail.com) [Profil]
Datum: 08.07.2008 18:37
Message-ID: <7e9e9443-5861-430b-8fcf-c02c92390e53@r66g2000hsg.googlegroups.com>
Newsgroup: uk.telecom
Here's a strange one...
My phone line (service via OneTel) went completely dead yesterday. I
checked with two different phones - There is no sound at all when you
pick up the phone. When you try to ring the number, it appears to be
busy. This is after plugging a normal corded phone into the master
socket with no filtering. However, our broadband connection through
the same line is as good as ever. I phoned the OneTel support number,
they did a test and reported that they detected a fault 'inside the
property' and, if we logged a fault with them, they would arrange a BT
engineer to come at a charge of at least £120.
One of our friends is a BT engineer and he is going to pop round
tomorrow to take a look. In the meantime, does anyone have an idea
what the fault could be?

Also, does £120 sound high? I didn't think it would cost that much for
BT to put a new line into the house (the telegraph pole that our line
seems to be connected to is at the end of our drive).

Thanks

Simon

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