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Re: Man receives 31,500 roaming mobile broadband bill

Von: Mike (mike@kempston.net) [Profil]
Datum: 07.07.2008 00:36
Message-ID: <coh274h4enb9idsu5t38sigrgiecg7hv5c@news.kempston.net>
Newsgroup: uk.telecom
On Sun, 6 Jul 2008 16:47:11 +0100, "Steve Terry" <gFOURwwk@tesco.net>
wrote:

>Then he should have known better, if he worked for me I'd sack him,
>he's dangerously incompetent and liable to end up costing his company a
>fortune
>
>Sort of stupidity I'd expect of a chav

Before condemning him, consider my experience (reported here before),
also with Vodafone.

Briefly, I'm aware of exorbitant data roaming rates so I asked
Vodafone before a trip to Belgium how much it would cost on my
particular corporate tariff.  They replied IN WRITING that the cost
would be capped at 8 pounds 50 a day.  Nevertheless, they billed 581
pounds for around 3 hours use over a couple of days.

If Vodafone representatives don't understand their own rates, pity the
poor customer.

Mike.


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