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Man receives £31,500 roaming mobile broadband bill

http://www.broadbandgenie.co.uk/broadband-news/2008/07/04/man-receives-3150
0-roaming-mobile-broadband-bill/

Despite announcements from mobile and mobile broadband operators that
they have lowered the cost of their roaming charges yet another
unsuspecting customer has returned home from holiday with a staggering
bill lying on their doormat.

It has been reported that Ian Dobsyn, a 34 year old IT worker from
Salford, Greater Manchester returned home from a holiday in Portugal
to find a bill from Yes Telecom awaiting him for the sum of £31,500.
Mr Dobsyn reports that he downloaded Sky’s Prison Break a number of
songs using his mobile broadband connection whilst away from home.

“The figures looked like they had come down from the Moon,” said
Dobsyn. “I just laughed. There had to be some mistake.”

Luckily for this roamer he was able to agree a £31,271 reduction in
bill costs thanks to the aid of his solicitor, Danielle Mestraud.

Mestraud of Farleys solictors in Manchester warned customers that they
should take the time to read the small print before accessing
television programmes abroad. However, she also aired her views that
the ISPs have a part to play:

“…service providers also have a responsibility. It would be better if
subscribers were given a monthly maximum spend so they could be
notified if they had breached it, rather than only finding out when
the bill arrives.”

Earlier in the year an Oxfordshire solicitor was stung for £4,900
after downloading an episode of The Apprentice and two other TV shows
whilst in France.  This customer also used a Vodafone 3G card through
a contract with Yes Telecom.

Source: Daily Mail

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