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Re: VIRGIN on the ridiculous

Von: Mark Evans (mpe@st-peters-high.devon.sch.uk) [Profil]
Datum: 23.06.2008 11:59
Message-ID: <rp84j5-em7.ln1@st-peters-exeter.devon.sch.uk>
Newsgroup: uk.telecom
mymail@hotmail.co.uk wrote:

> I have no quibble with our business account up to now if service goes
> down it is repaired within a matter hours not days customer service

They might even turn up on site within less than an hour.

> and technical support staff are very polite and more to the point
> knowledgeable . Also they are very quick to offer compensation when
> a fault does occur and also to call customers when a fault as been

Including having no issues with using a customer provided mobile number
to call back on.

> rectified one wouldn't think it was the same company that was
> supplying both services .

In a sense it dosn't appear to be since the business side still call
themselves NTL or Telewest. Even though the hardware is exactly the same
and typically both business and residential.

--
Mark Evans
St. Peter's CofE Aided School
Phone: +44 1392 204764 X241
Fax: +44 1392 204763

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