Re: First Capital Connect Discounted Fares Unavailable from other TOCs

On 14 Aug, 20:59, SB <s_byers...@yahoo.co.uk> wrote:
> FCC have recently widely advertised that they are offering discounted
> fares compared to other TOCs on shared routes. Typically there is the
> East Croydon (or boundary zone 6) to / from Brighton at £8.25 for
> senior railcard day return. HOWEVER this is unavailable from SWT
> ticket offices and Southern ticket offices. All they offer is the full
> Southern fare at £9.30. Why so? However the cheaper FCC fare *is*
> available from *machines* at East Croydon (if you spend time surfing
> the various options). Whenever I've tried to purchase said FCC fare at
> SWT and Southern ticket offices I've been told by the clerks that the
> fare is not listed and therefore is not available. Even when I've
> shown previous FCC tickets they've denied their existence!!! AND at
> Farringdon the fare is not available either despite it being a FCC
> station. T4L add on a 'facilitation fee' making the fare £8.90'ish.
> Since FCC is widely advertising its discounted fare it might also be
> expected that other TOCs offer the fares when requested. However
> either the clerks are too bloody lazy to look for them or the TOCs
> have a policy of not offering FCC fares. Charging the higher fares by
> default is not acceptable. SB.

Or maybe you can't get them at SWT and Southern stations is because
its a TOC specific ticket?

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Antworten

Poster (14.08.2008 23:10)

Philip Hardy (15.08.2008 07:29)