• Als Spam markieren
• Beitrag melden

• 
  Diese Gruppe Alles

• Archiv
• RSS-Feeds

• Kontakt
• Hilfe
• Impressum
• Datenschutz

Re: Left luggage facilties at or near London Victoria

On Sun, 03 Aug 2008 22:27:23 +0100, Tony Polson
<docnews2011@googlemail.com> wrote:


>
>However, the fact that there is choice in the matter of buying coffee
>still doesn't stop the railway from charging stupidly high rents for
>coffee bars in the station.
>
>Across many service industries, the concept of customer service has
>long gone.  Ethics have been pushed to one side and the only way to do
>business seems to be to screw the customer for every last penny ...
>
>... and then some.

Exactly.

Which is why when I ask for 'a cup of tea' at a station coffee bar and
get asked if I want 'a large tea' I usually ask how many teabags I get
in the large one vis-a-vis the small/regular one for the extra 40p or
so. They want me to pay 40p for 100ml of hot water, basically - and in
effect weaker tea.  That's my idea of screwing the customer.

--
Ken
** Posted from http://www.teranews.com **

Antworten