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Re: Invalid Ticket issued by First Scotrail

On Thu, 28 Aug 2008 16:24:49 +0100, Peter Alexander wrote:

> While I admit that perhaps I should have read or known this, my point
> to the group is, should I have been sold it in the first place?  I
> guess my poor wife would have copped for the full extortionate fare
> had she presented them for travel?

If you asked for a ticket valid on xx:xx and back on xx:xx then the seller
is in the wrong because they didn't sell you what you asked for, and you
should be able to get them changed/refunded as it was their mistake.

If you asked for a car with a 2L engine, and you were sold one with a 1.2L
engine you'd normally expect to get a refund (full or some money back) or
exchange.  Don't train tickets come under some retail legislation?

peter

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