Re: Is this group about amateur radio in the UK?

Walt Davidson <g3nyy@invalid.invalid> wrote:
>
> I had kept a note of how to do it, and also a note of my Username and
> password ... BUT the system would not accept either.  It would not
> accept the Username and password for my Club callsign either.  I used
> to be able to log in to both these licence records, and I have made no
> changes since then.
>
> I phoned the Ofcom Help line and waited in a queue for 10 minutes.
> The lady who answered said I couldn't get in because "My first name
> and surname did not have capital letters at the beginning".  She
> changed this and then told me to try again.  Now I could log in to the
> site but I couldn't see my licences!
>
> Next, I had to divulge my password to the lady so that she could log
> in under my Username!!!  Now she told me all my licence records were
> duplicated, and that was why I couldn't see them.  She will try to fix
> it and I am to try logging in again in half an hour.  So I'm no
> farther forward.

Same thing happened to me, apparantly the database got badly screwed
sometime back in the early days. After waiting an hour to give the
lady plenty of time it all came right.
Someone said the confustion was caused by my having a reciprocal licence
so they did not have any RAE records - sounds daft to me.

g4jci
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Walt Davidson (03.07.2009 15:28)