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Lloyds Internet Banking problems?

Anyone having problems since Lloyds TSB brought in their new real-time
internet banking this month?

Quick summary of problems encountered:

1. Firefox no longer works

2. Standing order details and payments lost

3. Automatic sweep from interest earning account to current account
only works one way so:

a) if I transfer money into the current account it automatically
transfers back to the interest earning account

b) if I have a pending debit on the current account funds are no
longer swept from the interest account.

And now to add insult to injury I am being hit with £35 charges for
returned SO not fulfilled.

4. My "Business Manager" has not fixed any of this in the last week so
I've written to Head Office, but I doubt they will understand
anything.

What should I do next?  Ombudsman?

How do they manage to get it so wrong?  And no doubt the managers get
some sort of bonus for finishing the project on time and on cost or
for some other silly box ticked.


--
AnthonyL

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