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Variant on the old "bug" story ...

Legend has it that the word "bug" got into the computer lexicon because
a moth was found between the contacts of a relay in an early mainframe.

This time...

Customer complaining of erratic Internet performance.  On site, noted
that the phone was very crackly, and also that incoming calls would
produce a single faint ring and then stall.  Followed normal
troubleshooting steps to eliminate customer-premises equipment, and
found that the line rang correctly when only a standard tester was in
the master socket.  Disconnected all commonly-used equipment from the
extension network then reconnected the extension network.  Problem
returned.  Eventually remembered that there was a little-used phone at
the other end of the house.  A juvenile slug had found its way into the
house, and buried its head inside the broadband port of the microfilter
and died there, shorting the contacts.  Replaced the microfilter: clean
phone line and brisk Internet speeds.  New one on me...

Phil, London

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