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Re: I give up, how do I find a PC support company for friends?

In article <7lirdrF3cd8bmU1@mid.individual.net>, Adrian C says...
>
> This week I have had 5 calls from very non-technical stay-at-home folks
> wanting their XP PCs sorted out.
>
> Due to commitments I'm not able to jump around and help them through
> some really silly problems (like updating AV software, install their
> broadband, etc...) and hold their hands explaining basic things for the
> fiftieth time.
>
> Isn't there an online directory of support companies that can visit on a
> per-hour / or better per-job basis, that won't charge excessively, and
> will discuss these things with customers young and old in plain english?
> Not interested in firms that do *everything* via remote desktop
> connections.
>
Tell them to buy a copy of Windows XP/Vista for Dummies and sort
themselves out.

I've stopped doing home visits because its nothing but grief. You can't
charge for the time you lose travelling nor the 30 minutes per hour you
spend watching the progress barand they don't let you get on with the
job, waffling on incessantly about all kinds of shit you're just sick of
hearing.


--
Conor
www.notebooks-r-us.co.uk

I'm not prejudiced. I hate everybody equally.

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